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Exercise 242

Topics of discussion 討論主題說明

2.6 Topics of discussion during technical visits (specific questions)

Dear Mr. Brown,

Appreciation for scheduling the technical visit Thank you for allowing us to visit to ABC Corporation. Dr. Chang, Mr. Lin and myself would like to thank you in advance for meeting us at the Novotel (Europa BLVD 10, NL-1083 AD, Tel: 20-54111-23) at 9:00 on August 28.

As stated in our fax dated July 29, we would like to visit your LBR test unit and the ABC Treatment Plant-Apeldoorn, as well as discuss the details of our cooperative agreement. Specific questions so that their company can prepare in advance We thought that it would be a good idea to pose the following questions before the August 28 discussion, to allow you time to prepare your responses:
1. Since it is quite expensive, in Taiwan, to drill a 1225m deephole in Taiwan, would it be possible to instead drill a 600m deephole with an additional pressure of 60 Kg/cm on the ground surface to meet the 1225m vertical pressure?
2. The periodic operation for ABC Treatment Systems takes approximately 168/hrs per week (143 hrs for operation, 25 hrs for start-up, maintenance and clean-up). Can the operation period be extended? If not, is a batch operation performed each week?
3. The operating pressure of the ABC Treatment System ranges from 1250-1617 psi. We wonder how the operating pressure is determined?
4. What is the oxygen content of the discharged gas after treatment? Is this amount of oxygen worth recovering? What is the temperature of the steam generated by the cooling water or the heat exchanger? Is it worth recovering the heat?
5. Could ABC provide more detailed information on cost analysis for our plant's future reference?
6. Was geology a concern when ABC designed the ABC Treatment System?
7. Because of the small piping and valving on the LBR, samples containing solids must be macerated and sieved to produce a particle size less than 0.32cm. How did you achieve that and how did you measure particle sizes less than 0.32 cm?
8. The ABC Treatment Plant generates 2280 tons of dried sludge per year. What is the water content of this dried sludge? What is the total daily sludge yield from the ABC Treatment Systems?

I hope that these questions will give you a clearer idea of some of the topics we hope to cover during the upcoming visit. I am looking forward to meeting you on August 28.

Yours sincerely,

Writing exercise

Based on 2.6, write a letter that specifies the topics of discussion for an upcoming technical visit.

2.7 Topics of discussion during technical visits (general areas)

Dear Mr. Kao,

I am a Senior Researcher at Union Chemical Laboratories, ITRI. My expertise is in the area of catalyst development. Planned trip My colleague Mr. Chen and I will be attending the 1993 North American Meeting of the Cayalysis Society to be held in Pittsburgh. While we are in America, we would like to take the opportunity to visit the ABC Research Center in San Francisco on May 7 (Following the meeting, we will fly directly to San Francisco). We would appreciate it if you could arrange a visiting program for us.

Topics of discussion We would like to discuss the following topics:
1. The function of ABC's software in catalysis application.
2. The performance of ABC software in Zeolite analysis and how to use the software.
3. ABC software analysis of organometallics.
4. How to use your software to estimate the layer distance of pillaring clays.

Please let me know if it is convenient for us to visit on May 7. If so, could you arrange for a our of your facilities? I am looking forward to hearing from you.

Sincerely yours,

NOTE: Topics of discussion 討論主題說明 belongs to correspondence that involves overseas technical visits.

Correspondence involving an overseas technical visit commonly includes the following:
A proposal for the visit and remarks or preliminary details
A visit should be viewed as a way of satisfying your organization's need (e.g., information exchange, short training courses, or general understanding of their operations). Details such as time and discussion topics should be included:
"It would be much appreciated if you could arrange for me to observe your production line during my stay at ABC on March 19, 1993."
"I would like to visit the Special Carbon Division (or the Technical Center) of ABC Corporation/Massachusetts during the upcoming trip."
"Professor Liu from the Virginia Institute of Technology recommended that we visit your renowned institute and find a time to discuss our needs with you, as well as to learn of your own related experiences."
"We recognize that ensuring continued success of this program depends on our observing and understanding similar work in other countries. At this stage, I would like to arrange for a visit to your country."
"I am keenly interested in visiting Dr. Jones and his staff to learn of all the operational aspects involved with this program."

Explaining the purpose of the visit
A direct statement of what you expect to gain during the technical visit may prevent confusion about what the other party is able or willing to provide:
"We need to enhance our knowledge of carbon black in terms of the chemistry, characterization, and processing application (e.g., ESD protection, wire and cable, coating and UV protection). Such knowledge would also benefit our customers, many of whom are manufacturers."
"Purpose: to understand and evaluate successful cases and the current status of the Japanese dye industry with respect to technology, equipment, and information on industrial waste minimization."
"Visits to compressor system companies that manufacture systems for heat pump or vapor recompression would be equally beneficial. Information regarding the variety of available heat pump systems would also be quite useful for future promotion of such systems in Taiwan."

Commending the organization's achievements
Complementing another organization on its achievements is not only good public relations. It also gives the organization a clearer idea of what your expectations will be when and if you pay a visit to their facilities.
"Waste minimization is a global trend, and your country already has much experience in this area."
"As is well known, ABC Corporation has the resources needed to produce good quality diverse carbon blacks."

Emphasizing the cooperative nature of the visit
The technical visit should be described in terms of a specific perspective. It is not only your own organization that stands to benefit: a technical visit can also clarify the common interests and capabilities of both organizations. This may pave the way for future collaborative activities.
"I hope this visit will strengthen the ties of cooperation that bind our organizations."
"In light of these concerns, we are looking forward to collaborating with your organization in the near future."
"We hope this visit will open doors for further cooperation between our two organizations."

Additional instruction can be found in the accompanying Power Point presentation.

Further practice can be found in A Correspondence Manual for Chinese Technical Writers by Ted Knoy.

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